Privacy Policy

Controller

Khexylondrixol, Krukmakargatan 13, 118 51 Stockholm, Sweden, is the data controller for processing described here. Email: contact@khexylondrixol.world.

Data we collect

Identity and contact details you submit through forms or email (for example name, email, optional phone number, and messages). Technical data such as IP address, browser type, device identifiers, and on-site events when analytics or marketing cookies are enabled and you consent. Records of purchases, shipments, and support conversations when you become a customer.

Purposes and legal bases

We process data to respond to product requests, fulfil orders, provide customer care, meet accounting and tax duties, and safeguard our services. The legal bases under the GDPR include contract, legitimate interests in operating a compliant online store, and consent where required (particularly for non-essential cookies and certain marketing messages).

Your rights

Depending on your situation, you may request access, correction, deletion, restriction, portability, and object to processing. Where processing is consent-based, you may withdraw consent without affecting prior lawful processing. You may lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or another EU supervisory authority.

Retention

Marketing and analytics signals tied to cookies follow the retention described in the Cookie Policy. Order and invoice data may be stored for up to seven years to satisfy bookkeeping rules. Routine support emails are kept only as long as needed to resolve the thread unless a longer period is justified by a legal claim.

Security

We apply administrative, technical, and organisational measures such as access controls, encryption in transit where available, vendor review, and staff confidentiality expectations. No online transmission is entirely risk-free; please use strong passwords and protect your devices.

International transfers

If we use suppliers outside the European Economic Area, we rely on the European Commission standard contractual clauses or other approved transfer mechanisms.